Difficult Conversations
3:00 pm (EST)
Supervisors and line medics work closely together each day. Over time, bonds form and when a need exists to have a frank and challenging conversation with one of your staff, the task is both daunting and a bit un-nerving.
Back again is Sean Kukauskus, Ambulance Director from Spaulding Rehabilitation Network in Boston to help you better understand the “what-to-say” and the “what-not-to-say” in order to make your point and get the employee back on the proper organizational track.
Questions:Â clientservices@quickmedclaims.comÂ
