What’s Your EMS Agency’s Customer Service “Footprint” Look Like? “Footprint?” Whether you realize it or not, the EMS agency you serve has a very important “footprint” that is left behind following every patient encounter. It’s the Customer Service “footprint.” It’s the impression that is left behind in the eyes of the patient, his/her family and/or […]
The “Continuous Monitoring” Factor for Inter-facility, Non-emergency Ambulance Transports From the Open Door Forum One of the staples of being an ambulance biller is religiously following any information provided by the Center for Medicare and Medicaid Services (CMS). Ambulance billers can easily follow CMS by participating in the Ambulance Open Door Forum audio-conferences. The Open […]
EMS Patient Care Report Writing | Documentation 101 | Part 9 – Medical Necessity The “Best” of the Ambulance Billing Services blog Two years ago we put together a “Documentation 101” series of eleven educational blogs, covering what we determined to be the fine points of writing an effective Patient Care Report. Since then, the […]
EMS Patient Care Report Writing | Documentation 101 | Part 8 – Treatment The “Best” of the Ambulance Billing Services blog Two years ago we put together a “Documentation 101” series of eleven educational blogs, covering what we determined to be the fine points of writing an effective Patient Care Report. Since then, the series […]
EMS Patient Care Report Writing | Documentation 101 | Part 6 – Signs and Symptoms The “Best” of the Ambulance Billing Services blog Two years ago we put together a “Documentation 101” series of eleven educational blogs, covering what we determined to be the fine points of writing an effective Patient Care Report. Since then, […]
EMS Patient Care Report Writing | Documentation 101 | Part 5 – Arrived on Scene and Chief Complaint The “Best” of the Ambulance Billing Services blog Two years ago we put together a “Documentation 101” series of eleven educational blogs, covering what we determined to be the fine points of writing an effective Patient Care […]
EMS Patient Care Report Writing | Documentation 101 | Patient Demographics The “Best” of the Ambulance Billing Services blog Two years ago we put together a “Documentation 101” series of eleven educational blogs, covering what we determined to be the fine points of writing an effective Patient Care Report. Since then, the series has been […]
Movement Barriers and Medical Necessity Outside-the-Norm Questions Our office receives questions from our EMS agency clients, periodically, regarding patients that have some kind of movement barrier connected to the treatment/transport scenario. These are the patients that have some sort of physical or structural challenge that exists between where they reside and the point where they […]
Is Your EMS Agency Experiencing Payer Mix Shuffle? It’s happening now… There’s no doubt healthcare in America is being changed daily. The Affordable Care Act (of you may refer to it as “Obamacare”) is changing the face of the healthcare and the health insurance landscape in America. How is all of this affecting your EMS […]
Effectively Obtaining a Signature in the Field We Get It As EMS providers, we understand that one of the least favorite things you do in the field is to obtain a patient’s signature. From the standpoint of an EMS field provider it often seems like an unnecessary requirement, a burden even. But, to your ambulance […]
