Grading-the-Quiz-Part-2-Blog-11-21-2014

Grading the Documentation Pop Quiz-Scenario 2

Grading the Documentation Pop Quiz-Scenario 2 Wrapping it up… We wrap up the Our Documentation Quiz, 3-Part series this week with our discussion of “Scenario 2.” If you missed the first week’s post that outlines Scenario 2, use the blog home page to drill down to our post two weeks...

Zip-Code-Changes-Blog-11-20-2014

CMS Releases 2015 Zip Code Changes Affecting Ambulance Bonus Payments

CMS Releases 2015 Zip Code Changes Affecting Ambulance Bonus Payments AAA Challenges CMS-Revisions Possible Change Announced Last week the Centers for Medicare and Medicaid Services (CMS) released the final rule that sets in motion a significant shift in the way that geographical areas are determined to identify urban versus rural...

Grading-the-Quiz-Blog-11-14-2014

Grading the Documentation Pop Quiz-Scenario 1

Grading the Documentation Pop Quiz-Scenario 1 How did you do? Last week in this space we began a 3-part series that we entitled “Our Documentation Quiz.” If you missed it, we suggest that you skip down and read the post or you’ll be lost by reading this week’s post. We...

Documentation-Quiz-Blog-11-07-2014

Our Documentation Quiz

Our Documentation Quiz Pop Quiz Regular readers of this space know that we focus a lot on Patient Care Reports and the documentation in those reports. The real purpose of this blog space is to help all of you become better documenters while calling your attention to the rules and...

Personal-Information-Blog-10-24-2014

Why so much personal information?

Why so much personal information? Congratulations! So you say you’ve just been elected to the Board of Directors or you’ve become an Officer or both for your local EMS Agency. Congratulations! We applaud your willingness to step up to lend your wisdom and leadership capabilities to make a difference in...

3-Reasons-Blog-10-10-2014

3 Reasons the Billing Office Can’t Bill Your EMS Incident

3 Reasons the Billing Office Can’t Bill Your EMS Incident We polled the staff… This week we polled our staff here in the Enhanced Management Services billing office to learn what their biggest hurdles are when processing incoming Patient Care Reports (PCRs) for billing. Our staff are on the front...

Protect-Against-Theft-Blog-10-10-2014

Using a Billing Company to Protect Your Agency Against Theft

Using a Billing Company to Protect Your Agency Against Theft In the news… Every time the subject is in the news, we cringe. Another trusted person controlling the check book for a non-profit or volunteer Fire/EMS organization has been charged with a financial crime. It happens all the time. The...

363-and-Counting-Blog-09-19-2104

363 and Counting!

363 and Counting! Cue the Shark Song! Da-dun. Da-dun. Da-dun, da-dun, da-dun… Can you hear it in your head? The “Jaws” theme playing as the fin approaches closer and closer through the water… It’s coming! No not a ferocious shark with big teeth but a big monster for sure and...

3-Pronged-Role-Blog-09-26-2104

The 3-Pronged Role of the EMS Billing Office

The 3-Pronged Role of the EMS Billing Office A Higher Calling Every EMS billing office has a higher calling. Your EMS billing staff, whether they are in-house or you use an outsourcing company, like Enhanced Management Services, need to understand that without an adequate flow of dollars your EMS agency...

Best-of-Blog-Blog-09-19-2104

What’s Your EMS Agency’s Customer Service “Footprint” Look Like?

What’s Your EMS Agency’s Customer Service “Footprint” Look Like? “Footprint?” Whether you realize it or not, the EMS agency you serve has a very important “footprint” that is left behind following every patient encounter. It’s the Customer Service “footprint.” It’s the impression that is left behind in the eyes of...