Kelly Sichi, Director, Operational Excellence

A twenty year veteran of QMC, Kelly Sichi's role within the organization as Director of Operational Excellence.  Kelly began her career at QMC as a Billing Specialist. However, Kelly has performed almost every role in the company, including claims processing, follow up, payment posting, training and management.

Before joining QMC, Ms. Sichi was responsible for physician billing with a private practice. Her experience across a broad range of specialties and in various settings makes her a valuable asset to the QMC team.

In her current role at QMC, Ms. Sichi provides mentoring and support to the account managers, billing directors and other personnel. She is actively involved in customer support initiatives and interfaces regularly with client representatives to meet their needs.

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